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Online Medical Certificate

Welcome to WEBDOCTOR

Your Safe and Secure, Online Doctor Solution

Take the hassle out of visiting your doctor for common issues or embarrassing problems. You can request treatment online,  using your computer, tablet or smartphone. Our Doctor will then contact you by phone or invite you to a video consultation to ensure your treatment is safe and appropriate for you.

Telephone or video consultation with a Registered Australian Doctor within hours on the same day

Safe and Convenient

Delivery of your script to your phone by SMS.

How does WebDoctor work?

1

Complete a Brief Questionnaire
 
Female Doctor Online holding form to answer questions

2

Create an Account
 
Online Prescriptions

3

Telephone or Video Consultation with a Registered Australian Doctor

WebDoctor holding medicine bag for contraception and UTI prescriptions

4

  Once Approved your prescription is sent to your Phone by SMS 

Web Doctor Medicine Online
WebDoctor holding medicine bag and a form to answer questions

WebDoctor Now Provides

Online Medical Certificates

When you need a medical certificate in a hurry, WebDoctor has you covered. No hassles and no fuss, submit an online form, and our registered Australian Doctors will review the request.

The Benefits of using WebDoctor

Pick up your medication from any pharmacy.
We will send you a QR code / eRx script token that is scannable at any Australian Pharmacy.

No waiting for appointments.
No waiting rooms.

GP callback or video consultation within 24 hours.

Australian Doctors Available 7 days a week.

Only $25

per prescription*

*Money back guarantee if our Doctors cannot assist you

    • CONFIDENTIAL SECURE ONLINE CONSULTATION

      Your Clinical details are held securely. Web Doctor uses  Australia’s leading practice management software provider Medirecords for our patient management system. 

     

    • DOCTOR ASSESSMENT

    An experienced General Practitioner, Australian based and Registered with the AHPRA and RACGP  will assess your information and contact you by phone or invite you to join a video consultation in order to make a determination if your selected treatment is safe and appropriate for your circumstances. If we cannot help you. We Guarantee a full and timely refund.

     

    • ONLINE PRESCRIPTION

    Your prescription is delivered directly to your smart phone by SMS   It is sent using Australia’s nationwide  E-prescription service ERX script Exchange.   You receive an E-script or QR token by SMS  which can be scanned by any pharmacist from your phone allowing  access to your script. Ensuring Safe, Hassle-Free Prescriptions.

    Online Medical
    Online Prescriptions

    What We Treat

    See the list below of some of the conditions  our Doctor can help with. Select from the list to begin your form. This form takes most people no longer than 5 min to complete.

    Medical Certificate Online

    MEN'S HEALTH

    Online Medical Certificate

    Online Specialist Referral

    Premature Ejaculation Treatment

    Erectile Dysfunction Treatment

    Weight Loss Treatment

    High Cholesterol Treatment

    Hay Fever Treatment

    Asthma Treatment

    Acne Treatment

    Migraine Treatment

    Hair Loss Treatment

    WOMEN'S HEALTH

    Online Medical Certificate

    Online Specialist Referral

    Contraceptive Pill Treatment

    Cystitis and UTI Treatment

    Weight Loss Treatment

    High Cholesterol Treatment

    Hay Fever Treatment

    Asthma Treatment

    Acne Treatment

    Migraine Treatment

    Bacterial Vaginosis Treatment

    Female Doctor Online holding form to answer questions

    Frequently Asked Questions

    What Is WebDoctor?

    WebDoctor is a safe, secure, online doctor platform that allows patients to get prescriptions and medical certificates from the comfort of their own home. With WebDoctor.  WebDoctor is owned and operated by a group of licensed and registered Australian doctors.

    What is a Medical Certificate?

    A medical certificate, also known as a doctor’s certificate or a sick note, is an official document issued by a licensed medical practitioner that confirms a patient’s medical illness.  Medical certificates are typically used to support requests for sick leave, disability benefits, or insurance claims. They can also be required by employers, schools, or other organizations as proof of a legitimate absence due to illness.

    If you work for an Australian employer, you may be required to produce a valid medical certificate if you are unfit for work due to medical reasons.

    Do I need a medical certificate?

    An employer may request evidence from an employee to confirm that their leave was taken due to an illness or injury.

    Employers can request evidence even for a single day or less of absence.

    If an employee fails to provide the requested evidence, they may not be eligible for paid sick or carer’s leave.

    Is an online medical certificate the same as a regular medical certificate?

    A medical certificate from WebDoctor is a legal document provided by a registered Australian doctor.

    All issued medical certificates:

    • Adhere to the Australian Medical Association (AMA) guidelines for medical certificates.
    • Serve as valid proof of illness or incapacity for work/study under section 107 of the Fair Work Act 2009.
    • Are issued following a real-time phone consultation between the patient and our issuing doctor, who operate in line with the Medical Board of Australia’s updated guidelines on telehealth and good medical practice.

    How to get an online medical certificate?

    Fill in a simple questionnaire to make it easy for WebDoctor to assess your current illness.  Webdoctor will call you following your submission to verify your details.  

    Certificates are sent quickly and securely to your email address if approved byWebdoctor.

    Can I Obtain an Online Medical Certificate?

    You are eligible if you:

    • Are 18 years or older and cannot attend work or study due to a minor illness.
    • if you require a medical certificate today and cannot secure an appointment with your regular general practitioner. 

    How are online medical certificates approved?

    Once your Online Medical Certificate form has been submitted, our doctor will consult your form and call you to verify and evaluate your answers.  If approved, our doctor will send you an Online Medical Certificate to your provided email address.

    What types of Online Medical Certificates does WebDoctor Issue?

    With WebDoctor you can get an Online Medical Certificate for:

    • Work
    • School
    • University
    • Carer’s Certificates

    How much does an online medical certificate cost?

    WebDoctor online medical certificates are $25 (maximum of 7 days per medical certificate).

    Can my employer request further information about my doctor’s certificate?

    WebDoctor adheres to strict privacy principles, ensuring that your medical information remains confidential. If your employer contacts our doctor, they will confirm the validity and details of the issued certificate as necessary. However, no specifics regarding your medical conditions will be disclosed to your employer without your explicit written permission.

    What are my rights as an employee with regard to medical certificates & sick leave?

    An employee must inform their employer if intending to take sick leave or carer’s leave. This has to be done as soon as possible but can be after the leave has started. It should be specified how long the absence from work will be or is expected to be.

    An employer can ask an employee to give evidence that confirms they took leave because they were unable to work because of an illness or injury, or needed to care for an immediate family or household member who was experiencing illness, injury, or unexpected emergency.

    Employers are entitled to ask employees for evidence for as little as 1 day or less off work.

    An employee who does not provide their employer with evidence when asked may not be entitled to be paid for sick leave or carer’s leave.

    What happens once I’ve given my information and paid for an appointment?

    Once you have submitted your form our doctor will call you (usually within 90 minutes) to verify your details. 

    Ensure you have your phone on you and are prepared to answer a call from a private number.

    Once the doctor connects with you, they will ask you questions about your health.

    After your appointment, subject to assessment, your medical certificate can be sent to you.

    Online Med Cert

    What if I miss my consultation with the WebDoctor?

    We will try to contact you on the mobile number provided in your submission.

    If we are still unable to get hold of you they will send you an email saying that they have tried to call and will try again later.  WebDoctor will call again in the next two hours.  If our Doctor is unable to get in contact with you within two hours, we will cancel your application and issue you a full refund.  You can then reapply for another Medical Certificate at a suitable time.

    Do I need a Medicare Card?

    No, anyone can get an online medical certificate or online carer’s certificate.

    What are your hours of operation?

    You can submit a request at any time of day throughout the day, and we will get to your request urgently, usually within 90 minutes.

    Are your services covered by Medicare?

    Unfortunately, our services are not covered by Medicare.

    Joe Giambrone
    Joe Giambrone
    13 December 2023
    Had sinus infection, my Doctor never retuned my call as usual and it sure beats going to hospital faster, cheaper and I was cable to speak to a Doctor not a nurse. will use again thanks web Doctor
    Mary Jane Delikaterini
    Mary Jane Delikaterini
    12 February 2023
    Took longer than usual this time but the team was easy to talk to and I got my medicine in no time! Highly recommend.
    Nicole Coulson (Nic)
    Nicole Coulson (Nic)
    20 January 2023
    Web Doctor is quicker & cheaper than I was expecting. I'm super impressed by this service it saves so much unnecessary time spent seeing my GP I need a prescription immediately & it was a 6 day wait to see my GP so thanks to Web Doctor, I'll be feeling all better & at the end of my medication, before I can even get into see my doctor!
    Tamika M
    Tamika M
    13 December 2022
    Convenient and easy to use service. Recommend
    Nathan Hawke
    Nathan Hawke
    12 December 2022
    amazing service with quick delivery
    Malachi
    Malachi
    9 December 2022
    Anita Goodgame
    Anita Goodgame
    6 December 2022
    The service is very easy to use with a quick response, great service, thank you
    Todd Bender
    Todd Bender
    28 November 2022
    Exactly as it says, so much easier then waiting to see a doctor at a surgery if even able these days,, great work, love it
    Olga Efremova
    Olga Efremova
    24 November 2022
    Amazing customer service! I've received my medical certificate online in just minutes for a number of days as requested! Great service in case if you don't require to see a doctor and just need a certificate. Quick and easy to use.
    Annette S
    Annette S
    21 November 2022
    Fast efficient service. I was especially happy as I was unable to book an appointment somewhere convenient when relying on public transport.
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